Patient Rights

Every patient has the right to:

• Receive respectful and dignified care.
• Receive quality medical treatment without discrimination.
• Know the identity of healthcare professionals providing care.
• Receive complete information regarding diagnosis and treatment options.
• Participate in decisions concerning treatment.
• Give informed consent before procedures.
• Refuse treatment within legal limitations.
• Privacy during examination and treatment.
• Confidentiality of medical records.
• Obtain copies of medical records as permitted by law.
• Seek a second medical opinion.
• Know estimated treatment costs.
• Safe and hygienic healthcare facilities.
• Raise complaints without fear of discrimination.
• Emergency medical care as per applicable laws.

Patients are also expected to:

• Provide accurate medical information.
• Follow prescribed treatment plans.
• Respect hospital staff and other patients.
• Comply with hospital policies.
• Meet financial obligations for services received.