Grievance Redressal
VIVEKA SUPER SPECIALITY HOSPITAL AND RESEARCH CENTRE PRIVATE LIMITED is committed to providing safe, ethical, and high-quality healthcare services.
If you have any complaint, concern, or suggestion regarding our services, we encourage you to contact us.
Complaints May Relate To
- Patient care
- Staff behaviour
- Billing
- Appointment issues
- Medical records
- Website services
- Hygiene
- Infrastructure
- Other hospital services
Complaint Resolution Process
- Submit your grievance through the designated communication channel.
- Your complaint will be acknowledged.
- The matter will be investigated by the appropriate department.
- A response will be provided within a reasonable timeframe.
- If required, the matter may be escalated to senior hospital management.
All complaints are treated confidentially and fairly.
We value your feedback and continually strive to improve our healthcare services.